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extended case-studies including several from Europe and the USA
case vignettes
learning objectives
key terms
chapter introduction and ''maps'' to aid reader accessibility
''time out'' boxes to prompt the reader to reflect on what has been learnt
''critical reflection'' boxes that analyse theories and models
Strategic Operations Management
Operations Strategy
Essential Guide to Operations Management
Operations Management for Business Excellence
Operations Management
Operations Management
Inventory Management for Competitive Advantage
Lean Production for Competitive Advantage
Operations Advantage
Operations Management in Healthcare
Sustainable Operations Management
Operations Management
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