Privacy Policy

1. Introduction

This Privacy Policy describes how Readino Bookshop (“we”, “our”, “us”) collects, uses, and protects your personal data when you use our website and services. We are committed to safeguarding your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

2. What Information We Collect

We may collect and process the following categories of personal data:

• Account Information: Name, email address, password, billing address, and country.
• Payment Information: Processed securely by Stripe; we do not store your full credit/debit card information.
• Usage Data: Searches, product views, purchase history, downloads, and browsing behavior on our site.
• Technical Data: IP address, browser type, device type, operating system, and related technical information.
• Communication Data: Emails or messages you send to our support team.

3. How We Use Your Information

We use your personal data for the following purposes:

• To process your orders and deliver your purchased ebook licenses.
• To detect your location and determine product availability and pricing.
• To improve and personalize our services, including providing tailored recommendations.
• To respond to your queries and provide customer support.
• To comply with legal obligations or enforce our Terms and Conditions.

4. Sharing Your Information

We do not sell, rent, or share your personal data with third parties for their marketing purposes.

We may share data with:

• Stripe, our payment processor, for secure transaction processing.
• Our ebook distribution partner, only to the extent necessary to deliver your purchased content.
• Authorities or legal bodies if required to do so by law.

5. Cookies and Analytics

We may use cookies and similar technologies to improve functionality and analyze usage patterns. This helps us enhance your experience and make more relevant recommendations.

You can control cookie settings through your browser preferences.

6. Data Retention

We retain your data for as long as your account is active and as required by legal or regulatory obligations. You may request deletion of your account and associated data by contacting us.

7. Your Rights

Under UK and EU data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to limitations).
• Object to or restrict certain types of processing.
• Withdraw consent where applicable.

To exercise any of these rights, please contact us at bookshop@fbreader.org.

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

9. International Transfers

We primarily store and process your data in the UK or EEA. If your data is transferred outside these regions, we ensure appropriate safeguards are in place, such as standard contractual clauses.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

11. Contact Us

If you have any questions about this policy or how we handle your data, please contact us:

FBReader Books Limited
Email: bookshop@fbreader.org
Registered in England and Wales, Company No. 15779322