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Person-Centred Teams
A Practical Guide to Delivering Personalisation Through Effective Team-work
Person-Centred Teams
Provides much-needed guidance on person-centred working following the roll out of personalisation and personal budgets across health and social care.
In order to deliver personalisation you need to work with staff in person-centred ways. Straightforward and easy-to-read, this practical guide describes how to do this by developing a person-centred team using person-centred practices. The authors outline their model for developing a team, and how information is recorded in a person-centred team plan. They explain:
Purpose
how to clarify a team's purpose
People
what managers need to know about each team member, and how one-page profiles can help
Performance
how to clarify service users' expectations of a team's services, and assess whether or not these are being met
Process
how person-centred practices can aid teamwork and help your team deliver
Progress
how to continuously improve teamwork and performance
Each section features clear illustrations and examples from teams to enable you to develop a person-centred team plan and work together in person-centred ways.
This guide is essential reading for service providers, managers, practitioners and students in the health and social care fields, as well as person-centred planning coordinators and user-led organisations.
