Learning Through Knowledge Management

Learning through Knowledge Management

Provides an insightful overview of the main issues integrating learning and Knowledge Management. It offers a rich resource of case examples that highlight Knowledge Management in practice.

The text explores and defines learning and Knowledge Management concepts, and deals with the elements that play an important part in determining implementation success in the organization. The chapters present a managerially oriented discussion of the following key areas:

Key Areas

The role of processes in managing knowledge

The behavioural side of Knowledge Management

Leadership reflexes for knowledge management success

The key features of Information Technology required for Knowledge Management

The future of Knowledge Management as part of organization management

There are many case studies which include:

British Airways

BP Amoco

Ford

Hewlett Packard

Xerox

Swedish Police

IBM

The case studies encompass a diverse and broad range of sectors, maturity of practice, problems and approaches to Knowledge Management.