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Leadership Basics for Frontline Managers
Tips for Raising Your Level of Effectiveness and Communication
Personal Effectiveness
This book is classified and organised into three major headings: personal effectiveness, leadership, and communication.
Leadership
It focuses on interpersonal management skills and explains what it takes to improve how frontline managers and supervisors communicate and relate to their employees and customers.
Communication
It focuses on interpersonal management skills and explains what it takes to improve how frontline managers and supervisors communicate and relate to their employees and customers.
