Human Performance Consulting

New Rules and New Game Plan

More than 80% of today's workforce comprises knowledge-and service-based workers, rendering obsolete the conventional understanding of organizational performance. New work roles require new managerial skills and methods. This innovative book shows how new human performance specialists can mold and construct work situations that enhance performance, productivity, and profits.

Creating and Sustaining High Performance

The methods go beyond individual improvement and show how to create and sustain work situations that foster high levels of performance.

Human Performance Consulting

It presents a comprehensive framework for designing and implementing highly effective, results-orientated programs that improve employee performance. It gives managers and human-performance professionals proven methods for boosting any organization’s workforce productivity and operational performance - and without huge capital expenditures, high-profile programs, and major upheavals.

Role of the Internal Performance Consultant

James Pepitone describes the role of the internal performance consultant and explains how these individuals can add financial value to any organization by guiding human performance improvement. Case studies and examples give you a solid foundation for identifying and diagnosing performance problems.

Guidelines for Improving Performance

Step-by-step instructions supply guidelines for working with existing management to make skillful changes that will improve performance and add measurable value.