Emotion Management in the Workplace

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Emotion Management in the Workplace

Personnel and human resources management Organizational theory and behaviour

Author: Sharon Bolton

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Language: English

Published by: Bloomsbury Academic

Published on: 18th November 2004

Format: LCP-protected ePub

Size: 190 pages

ISBN: 9781350390768


Book Overview

The exciting new book explores the management of emotion in organizations and the emotion management skills organizational actors need to possess in order to achieve organizational objectives whilst also acknowledging the subjective experiences of its members.

Key Strengths

The key strength of this sole-authored text lies in its critical approach and labour-process orientation.

Intended Audience

It will appeal to students of organizational studies, gender studies, sociology and human resource management at undergraduate and postgraduate level.

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