Conflict Coaching Fundamentals

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Conflict Coaching Fundamentals

Working With Conflict Stories

Psychology Interpersonal communication and skills

Author: Samantha Hardy

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Language: English

Published by: Routledge

Published on: 30th September 2021

Format: LCP-protected ePub

Size: 1 Mb

ISBN: 9781000426953


Understanding Conflict Stories

We naturally create stories to help us make meaning of our world, but in conflict situations the kinds of stories we typically tell ourselves can actually make it harder for us to manage and resolve the conflict constructively. This book provides an accessible framework for understanding why people tell their conflict stories the way they do, and how to help them move away from conflict stories that prevent them from understanding and responding to conflict in an effective way.

Practical Techniques and Strategies

Presented using highly engaging and accessible cases, the book is designed to help people working with others in conflict to fully support them by understanding which areas of the conflict story to focus their attention on, and using practical techniques to support people to rewrite their story into a more constructive one to better manage the situation. The book also provides practical strategies to help people who are themselves in a conflict scenario to rewrite and enact a version of their conflict story that helps them to more constructively manage, and often resolve, their situation. A conflict management coaching system is introduced that is designed to address the particular problems created by dysfunctional conflict stories.

Target Audience

This is a book specifically for those who work with people in conflict (mediators, conflict coaches, managers, lawyers, HR staff, teachers) and also for anyone who wishes to better understand their own experience of conflict.

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