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Baldrige Award Winning Quality
How to Interpret the Baldrige Criteria for Performance Excellence
The Malcolm Baldrige National Quality Award
The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive.
About the Book
Now in its 18th edition, Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality Award. It provides readers with a simple, yet comprehensive understanding of the award and its criteria.