Introduction

Like it or not, the internet has become integral to every aspect of our lives, with smart phones, tablet computers and wifi enabling us to communicate easily and instantly.
Whether you''re a rising star in the corporate world or a silver surfer, to make an impact
online you have to be able to write clearly, convincingly and in a way that emphasises
your character too. Best-selling business author Robert Ashton and internet native Jess
Juby will help you communicate more objectively and effectively online, both at work and
at home.