Introduction

Originally published in 1979 at a time when white-collar union membership had increased both in the public and private sectors of the economy, this book explains who the members were, why there was such astonishing membership growth and the circumstances which surrounded it. The history of this growth is recorded and the special problems of organization and recruitment are outlined. Issues discussed include bargaining, communications, the salary package concept, organization and recruitment problems, the rewards system, incomes policies, government liaison work and industrial democracy.