Filled with the kind of contagious energy and upbeat attitude that has made Frank Pacetta one of America''s most popular motivational speakers, this unique book is for anyone who wants a difference in the workplace. Whatever the occupation, organization, or industry, here are tried and tested solutions, techniques, rules and tactics that get the job done right. Whether you''re a manager fed up with your worker''s ho-hum attitude or an individual who can''t seem to live up to your potential no matter how hard you try, this book will give you ideas that can put into immediate action -- a no-fail formula for ending the whining and instilling in yourself and your employees a winning spirit.