Introduction

The success of e-government - whether it is at the local, regional, or central level - largely depends on user acceptance of e-government, which requires a thorough understanding of stakeholder concerns.

Stakeholder Adoption of E-Government Services

Driving and Resisting Factors examines the stakeholders of e-government and reveals the stages of growth or service maturity levels.

Insights and Perspectives

This publication sheds light on the paradigms and fundamental discourses of the e-government adoption process, including empirical studies in both developed and developing countries.

Framework and Evaluation

Given these perspectives, issues, and critical factors, this book proposes a citizen-centric governing framework for e-government. Finally, the book provides tools to evaluate the performance of e-government projects and gives inferences from some implemented e-government projects.