This book is the second volume of proceedings from the 18th International Conference on Wirtschaftsinformatik held in Paderborn, Germany, in 2023.

In the context of the global trend toward digitalization, it presents the results of innovative, high-quality research in the field of information systems and digital transformation. The book covers a broad range of topics, including digital innovation, business analytics, artificial intelligence, and IT strategy, each of which has and will continue to have significant impacts on companies, individuals and societies alike.