Introduction

It doesnt matter if you are a student, working professional, or volunteer; there are times when youve struggled to convey an important message.

This practical, easy-to-read guide provides proven approaches to effectively communicate. Charts, case studies, and lessons learned from author Patrice M. McKenzies personal counseling practice can help you become a communications expert.

About the Author and Content

Written by a psychotherapist with a masters degree in counseling, Smart Mouth provides the opportunity to learn from an expert. Topics covered include

• how to overcome barriers to effective communication;
• how to develop positive self-esteem so you can communicate clearly;
• how to develop techniques to become a good, active listener;
• how to communicate with people you disagree with.

This guidebook provides tools that have been tested by social workers, psychologists, counselors, and McKenzies clients. Once you apply these approaches, youll find yourself developing richer, more rewarding interpersonal relationships. Just as important, youll accomplish the goals that you set out to achieve with the insights and strategies in Smart Mouth: Helping You Communicate.