Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods

£185.00

Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods

Hospitality and service industries

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Language: English

Published by: Business Science Reference

Published on: 31st January 2012

Format: LCP-protected ePub

Size: 25 Mb

ISBN: 9781466604605


Introduction

The provision of services in both public and private sectors has increased dramatically over the last decade and a half. Many economies have shifted to a predominantly services model, leaving manufacturing and agriculture in their shadow.

About the Book

Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods explores areas such as strategy development, service contracts, human capital management, leadership, management, marketing, e-government, and e-commerce.

Features and Benefits

As this reference includes real world examples of selected cases, it will give readers the tools to utilize the knowledge and techniques needed to succeed in their careers. The perspectives gained from this volume will engage innovations of service and increased value wherever people interact with each other with resources and technology.

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