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Service Design with Applications to Health Care Institutions
Sequel to Business Engineering and Service Design
This book is a sequel to Business Engineering and Service Design, published by this editorial, which provides the foundations of Business Engineering.
Focus on Healthcare
It is dedicated to health care, presenting our view of the foundations for the design of institutions that provide such service, general architectures for making designs operative, and many real cases that show how to do formal design and the benefits to be obtained.