Introduction

The express delivery industry plays a pivotal role in fostering social and economic advancements. Promoting its development requires two key strategies: improving its infrastructure and revolutionizing its management approach. For this innovative research, the authors conduct a comprehensive examination of the express delivery industry’s network optimization policies, the intricacies and complexity of its operational mechanism and the reform path for its innovation model. The goal is to build a theory of operations for this industry that can facilitate management reform by improving standardization, optimizing overall functionality, and increasing efficiency.