Overview

In this comprehensive account, Janice Morphet analyses the role and use of outsourcing within the UK public sector since the mid-1970s.

Drivers and Factors

Morphet examines the many drivers for the use of outsourcing in the public sector, including international agreements, new public management, performativity, and austerity.

Private Sector Role and Failures

She also takes into account the role and failures of the private sector and its response to the opening up of public sector competition.

Impact and Implications

By investigating the way that outsourcing has been used in different service sectors and across scales, the book illustrates the impact it has had on ideology, policy narratives, and public expectations in the present.