Chances are you''ve tried many of the latest management fads in the hope that they''ll give you a quick fix for troubling performance issues in your organization.

But there''s a problem: those quick fixes don''t bring effective long-term change. As emotionally appealing as the latest "magic bullet" theory may be, it''s unlikely to address an important reality in most organizations: complexity. Change needs to be made in a logical, systemic way at different levels to be successful and sustainable. In No Magic Bullet: Seven Steps to Better Performance, author Joe Willmore delivers seven steps to help you create serious performance improvements in your organization. His approach includes techniques and tips that help you

• understand why quick fixes don''t work
• avoid "management fashion" fads
• figure out if your organization thinks systemically
• identify outstanding performers and start learning from them
• focus on what really matters.