What''s in this book?

Open this book and you will...
- Build rapport
- Overcome obstacles
- Stay in control
- Close deals

Learn how to negotiate:

- Knowing your basics
- Negotiating and influencing
- Negotiating for a win-win
- Understanding strategy and tactics
- Building rapport
- Handling objections
- Staying in control
- Closing the deal

Sample page spread:

What are Bullet Guides?

The answers you need - now.

Clear and concise guides in a portable format. Information is displayed in an easy-to-read layout with helpful images and tables. Bullet Guides include all you need to know about a subject in a nutshell. Get right to the point without wading through loads of unnecessary information.