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Manage Difficult Situations
The Perfect Professional
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Art of Making Memorable Presentations
Be the Person People Want to Talk To
Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
Handling Problem Situations
Stress Management For Leaders And Managers
"How to" of Stress Management
Handling Difficult Conversations:
Workscripts
Write Emails That Don't S*ck
Against All Odds Passion and Perseverance
Compelling Communication
Perfect Phrases for Dealing with Difficult Situations at Work: Hundreds of Ready-to-Use Phrases for Coming Out on Top Even in the Toughest Office Conditions