Overview

This book provides a step-by-step approach for developing learning and performance measures and a method for analyzing and reporting results. The easy to use format serves as a quick reference—featuring the necessary checklists to evaluate the situation and tools for immediate application in a number of organizational settings—sales, leadership, and technical.

Intended Audience

It will prove an invaluable resource for anyone involved in training, HRD, human resource measurement and evaluation, and performance improvement.