The ISO Lesson Guide

The ISO Lesson Guide translates ISO 9001 into easy-to-understand words. This pocket guide was designed as a quick reference for anyone to carry around conveniently. Each element containing requirements is discussed and key concepts are highlighted at the beginning of each section.

Contents

In the ISO Lesson Guide:

Quality is defined

The ISO process approach is explained

Key concepts are accompanied by an illustration

Risk-based thinking is introduced

Concepts are described in easy-to-understand words

A brief conspectus summarizes ISO 9001 requirements

Quality management principles are described in easy-to-understand words

An entertaining fable explains the difference between ISO 9001 and ISO 9004

Ideal for handing out to existing and new employees, this pocket guide can also be used as supplemental study material for ISO 9001 training courses.