Introduction

Most learning on the job is informal. This book offers advice on how to support, nurture, and leverage informal learning and helps trainers to go beyond their typical classes and programs in order to widen and deepen their reach.

Workplace Changes

The author reminds us that we live in a new, radically different, constantly changing, and often distracting workplace.

Digital Learning Tools

He guides us through the plethora of digital learning tools that workers are now accessing through their computers, PDAs, and cell phones.