As e-government policies and procedures become widely practiced and implemented, it is apparent that the success of technology in e-government hangs on its consistency with human practices.

Human-Centered System Design for Electronic Governance provides special attention to the most successful practices for implementing e-government technologies. This highly regarded publication highlights the benefits of well-designed systems in this field, while investigating the implications of poor practices and designs.

This book is beneficial for academics, researchers, government officials, and graduate students interested and involved in the design of information systems within the context of e-government.