Overview of Quality Development

This book describes the development of quality over various stages, from product inspection, through quality control to the present ISO 9000 systems.

Advantages of Quality Management Systems

It also highlights the advantages of the quality management system (QMS) standards and the need for certification by organizations and enterprises/firms interested in taking advantage of the various benefits of these standards to improve their systems and aid their survival in a globally competitive market.

Accessible Information for All

The author provides simplified information to enable even those hearing the word ''quality'' for the first time to be able to appreciate and understand the various quality management philosophies irrespective of their background and position.