He often wished police work was more like television or the movies

because most of the time it was boring and sometimes disheartening like it was today. As Ben drove away from the old woman's house he daydreamed about a typical Hollywood-style investigation where a disenchanted ex-special forces cop catches wind of a totally random crime that's occurred, and drags all around him into a dramatic and adrenal-fuelled ride, which ultimately gets solved due to the said ex-special forces cop determination. The obligatory car chase and shoot out topped off by a cunning twist, which the main character had worked out long before everyone else.