Identifying and assessing the ways in which changes in the marketing mix affect consumer behavior is key to a successful marketing strategy.

The Essentials of Marketing Research

guides the student in designing, conducting and interpreting marketing research. This comprehensive textbook covers the full range of topics, including:

• Secondary research and data mining
• Internet marketing research
• Qualitative and exploratory research
• Statistical analysis
• Marketing research ethics

With learning objectives at the beginning of each chapter, a host of cases and a comprehensive companion website, this book offers a range of tools to help students develop and test their research and analytical skills.