Era of New Services

£129.50

Era of New Services

New Services, New Infrastructure and Service Rules for the Future Society

Business and Management E-commerce: business aspects Hospitality and service industries Computer applications in the social and behavioural sciences

Author: Lefei Li

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Collection: Management for Professionals

Language: English

Published by: Springer

Published on: 27th February 2024

Format: LCP-protected ePub

ISBN: 9789819995653


This book presents a revolutionary approach to service innovation, combining an interdisciplinary perspective with a robust theoretical framework. Integrating design thinking and systems engineering, it offers a fresh view on evolving service industries. The book is enriched with global case studies, bridging theory and real-world application, making it an essential resource for both professionals and students. It stands out by analyzing new business models and offering both qualitative and quantitative methods for service design, making it a must-read for those seeking to excel in the dynamic service market.

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