This book constitutes papers from the workshops held at the 18th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2019, which took place in Trondheim, Norway, in September 2019.

The 11 full papers and 4 short papers presented in this volume were carefully reviewed and selected from 33 submissions to the following workshops:

Workshops

• DTIS: Digital Transformation for an Inclusive Society
• TPSIE: Trust and Privacy Aspects of Smart Information Environments
• 3(IT): Innovative Teaching of Introductory Topics in Information Technology
• CROPS: CROwd-Powered e-Services