£2.49
Communication Highwire
Leveraging the Power of Diverse Communication Styles
Introduction
No matter where we live or what we do, we deal with people using a wide variety of communication styles every day. At work, in the marketplace, and at home, diversity in communication styles presents rich opportunities, yet too often people misunderstand each other.
About the Book
Communication Highwire is an important breakthrough for managers, team leaders, community leaders, educators, trainers, and facilitators as they help individuals and teams overcome frustration, prevent mistakes, and save time and money.
Strategies and Techniques
World-class intercultural trainers and educators share their strategies and techniques—and, most importantly, their tools—to leverage diversity in the modern world. Twenty-six powerful activities are ready to go with little preparation.
Models and Processes
Developed for the first time in this book, the 5-Factor model (Context, Goals, Values, Self-Concept, Communication Style Repertoire) is presented in an easy-to-use Star Chart approach. A 4-Step process puts it all together: combining Factors and Descriptors to enhance communication.
Examples and Applications
Dozens of examples—stories from international business to politics to community development to family life—make the concepts real and applicable. Communicating across a variety of styles requires the skills of a tightrope walker, but the rewards to the performers are immense.
