Brand Fans

£119.50

Brand Fans

Lessons from the World's Greatest Sporting Brands

Market research Customer services Hospitality and service industries Sports and Active outdoor recreation

Authors: Aaron C.T. Smith, Constantino Stavros, Kate Westberg

Dinosaur mascot

Language: English

Published by: Palgrave Macmillan

Published on: 20th January 2017

Format: LCP-protected ePub

Size: 339 Kb

ISBN: 9783319488547


Overview

Combining the latest branding research with a diverse range of powerful case examples, this book reveals the cutting edge techniques of value co-creation, personalisation and customer engagement employed by sport’s leading brands. Based on the transferable lessons that emanate from these practices, Brand Fans explores and illuminates how firms can cultivate connected fans and lifelong advocates, while building brand equity exponentially in the process. This is a book that will appeal to scholars and practitioners alike, as well as anyone fascinated by modern marketing, consumer relationships and branding.

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