In this age of digital communication, getting the right message across clearly is crucial to success. Communicating Effectively, a comprehensive and essential resource for any manager on the run, shows you how.

Learn to:

• Build relationships through effective communication

• Get more done via e-mail

• Draft pitch perfect letters, memos, and reports

• Conduct productive conference calls

• Deliver hard-hitting presentations

The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world''s most influential business minds, they feature practical strategies and tips to help you get ahead.