£61.99
How much money is your business wasting? How good is the service you deliver? This pioneering book will familiarize you with benchmarking techniques that can be used to gauge and improve the performance of hospitality and tourism businesses anywhere! With compelling case studies drawn from hotel management, environmental systems, and desti
Service Quality Management in Hospitality, Tourism, and Leisure
Future of Hospitality and Travel
Innovation in Hospitality and Tourism
Research Methodology And Techniques In Hospitality And Tourism
Management Science Applications in Tourism and Hospitality
Service Excellence in Tourism and Hospitality
Technology Application in the Tourism and Hospitality Industry of Bangladesh
Contemporary Management Approaches to the Global Hospitality and Tourism Industry
Service Failures and Recovery in Tourism and Hospitality
Hospitality Innovation Management
Marketing Tourism and Hospitality
Entrepreneurship and Small Business Management in the Hospitality Industry