AI and Chatbots in Fintech

£54.99 £74.99

AI and Chatbots in Fintech

Revolutionizing Digital Experiences and Predictive Analytics

Finance and the finance industry Business innovation Company, commercial and competition law: general

Author: Gioia Arnone

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Collection: Contributions to Finance and Accounting

Language: English

Published by: Springer

Published on: 17th May 2024

Format: LCP-protected ePub

ISBN: 9783031555367


Introduction to AI in FinTech

This book is a comprehensive guide to the use of Artificial Intelligence (AI) in the Financial Technology (FinTech) industry. It is comprised of ten chapters, each addressing a specific aspect of AI in FinTech. The reader is introduced to AI in FinTech, including its history and current state and the role of chatbots in FinTech and how they are used to improve customer service.

Business Framework of AI-based ChatGPT

Furthermore, the book explores the business framework of AI-based ChatGPT in FinTech, including the technology behind ChatGPT and how it can be applied to various financial sectors.

Predictive Analytics and Machine Learning

The book examines the use of predictive analytics and machine learning in FinTech, highlighting how these tools are used to predict customer behavior and improve decision-making. The author delves into how ChatGPT is used to determine buying behavior and discusses the use of machine learning to reshape the digital experience in FinTech.

Customer Retention and Personalization

Additionally, the book provides best practices for retaining customers in FinTech, including how to use AI to create personalized experiences that keep customers coming back, and explores the different applications of predictive models in FinTech, including how they are used to improve risk management and fraud detection.

AI in Financial Predictions and Cryptocurrency

Lastly, the book discusses the use of ChatGPT for stock price prediction and the detection of financial fraud and examines the role of ChatGPT in the world of cryptocurrency, including how it can be used to make informed investment decisions.

Conclusion

Overall, this book provides a comprehensive overview of the different ways AI is being used in FinTech and the potential it holds for improving customer experiences and driving innovation in the financial industry.

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