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Although world-class firms like GE and Motorola have relied on Six Sigma to build their performance cultures, these processes are all too often left out of human resources (HR) functions. This lack of Six Sigma principles is even more surprising because preventing errors and improving productivity are so critical to the people management processes.
Achieving HR Excellence through Six Sigma
Field Guide to Achieving HR Excellence through Six Sigma
Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance
Six Sigma in HR Transformation
Lean Six Sigma for Optimal System Performance in Manufacturing and Service Organizations: Emerging Research and Opportunities
Quality Beyond Six Sigma
Human-Centered Lean Six Sigma
Six Sigma: SPC and TQM in Manufacturing and Services
Lean Six Sigma
Six Sigma Execution
Quality Management for Organizations Using Lean Six Sigma Techniques
Tactical Guide to Six Sigma Implementation