Giving difficult news clearly and sensitively is no easy task.

However, there are ways to say the right thing at the right time. 500 Letters for Difficult Situations offers helpful templates for when you need to say something tactfully and gracefully. Inside, you’ll find letters to guide you through the most challenging communications, including how to:

Express sympathy for the bereaved

Explain why a relationship isn’t working

Offer condolences for those who are going through a divorce

Give a notice of termination from employment

Reprimand an employee for poor performance

500 Letters for Difficult Situations ensures that you know what to say and how to say it.