Overview

A practical guide containing 50 different quality improvement and quality assurance approaches to help improve practice.

Benefits

Helps staff to improve the quality of the products and services offered

Includes practical ideas for internal and external quality assurance activities (IQA/EQA)

Helps staff to prepare for external inspections and EQA visits

Features

Readable, relevant and easy to understand

Provides valuable ideas and tips for new and experienced quality staff

Uses simple language to explain each approach

Can help promote outstanding teaching and learning